Returns Monitoring

Proactively Manage Returns

At TruTag Technologies, we offer you simplicity and convenience when it comes to managing your product returns giving you the power to authenticate beyond merely measuring the package weight and confirm that the product matches the packaging.

Like most manufacturers, you or your contract returns processor have little ability to confirm whether the content inside the package of a returned product is authorized and within scope of the returns policy. Returned product is often in damaged or obliterated packaging, or not in original packaging at all, making it difficult to determine whether the product is out of scope and not eligible for refunds, or within scope where credit can be given. Sometimes, returned product is received in relabeled / mislabeled packaging or is out-and-out fake.

With TruTag’s authentication solution, a returns processor can proactively manage product returns. We provide a clear view into specific product intelligence, which can be used to confirm authenticity of the returned product to ensure legitimacy and that the product is authorized for return. We provide you the ability to monitor return activity across your channel so you can reduce potential revenue loss for sales of your products. Contact us to learn more.